How it works

A careful process, explained plainly.

Recover and Retain can assist with the research, documentation, and recovery process. You remain in control of whether you proceed.

The government agency decides.Recover and Retain does not control eligibility, approval, timing, or payment by the agency holding the property.

The simple view

Five steps from verification to follow-up.

You can handle a direct claim yourself, or ask us to help with the work around it.

01 / VERIFY

Verify

You confirm the official property record.

02 / REVIEW

Review

We review the potential claim and required evidence.

03 / PREPARE

Prepare

We help organize documents, forms and signatures.

04 / SUBMIT

Submit

The completed claim follows the agency’s process.

05 / FOLLOW UP

Follow up

We assist with additional requests during review.

The full process

From possible match to informed decision.

Unclaimed property processes vary by state, agency, type of owner, and claim. You can manage a direct claim yourself, or choose our managed assistance with the work involved in researching, preparing, and following up on it.

If you claim directly, you manage the claim yourself.

You remain responsible for identifying and supporting the claim, completing the forms, arranging notarization where required, submitting it, and responding to requests from the government agency. The agency may provide instructions, forms, FAQs, or general assistance.

01

We identify potential property

We identify a record that may be connected to an individual or business. A possible match is not the same as confirmed eligibility.

02

We research and verify the potential owner

We review the available information and the potential connection. The nature of that research depends on the record and circumstances.

03

We identify the documentation likely to be required

We help identify the ownership, identity, business, or other supporting documents the relevant agency may require for the claim.

04

We help organize and prepare the claim package

We help assemble the supporting information and prepare the claim submission without deciding whether the agency will approve it.

05

We coordinate signatures

We help coordinate the signatures needed for the claim documents and explain what needs to be completed.

06

We arrange the mobile notary

For the California claims we handle, we arrange an independent mobile notary to meet you at a convenient time and location.

07

The completed claim is submitted

We help prepare and coordinate submission through the process required by the government agency holding the property.

08

We assist with follow-up

If additional evidence or documentation is requested, we assist with the follow-up and help organize the response.

09

The government agency makes the claim decision

The agency, not Recover and Retain, reviews the evidence and decides whether the claim meets its requirements and whether payment is made.

We arrange the notary.

For the California claims we handle, Recover and Retain arranges a mobile notary to meet you at a convenient time and location. You do not need to search for, schedule or coordinate the notary yourself.

Important distinctions

Three parties. Three different roles.

01

Recover and Retain

An independent private business that may assist with research, verification, documentation, and the recovery process under an agreed arrangement.

02

Government agency

The official authority or program that holds the property, sets its requirements, reviews claims, and makes the approval and payment decisions.

03

Owner or claimant

The individual, business, or authorized representative who decides whether and how to pursue a possible claim.

Choose your route

Claim it yourself or let us help manage the process.

You remain free to use the government agency’s direct process. Our role is optional assistance with the work around the claim.

  • We help identify and organize the required documentation.
  • We help prepare the claim package and follow-up.
  • For the California claims we handle, we arrange a mobile notary at a convenient time and location.
Compare the two routes

Prefer us to handle the process?

Start my recovery.

Ask Recover and Retain to review the matter and explain the next step.